Customer Services Project Manager

Siemens AG

Buffalo Grove, IL

JOB DETAILS
SKILLS
Budget Management, Budgeting, Calendar Management, Change Order Management, Communication Skills, Construction Project Management, Construction Projects, Contract Management, Contract Requirements, Customer Relations, Customer Service Management, Develop and Maintain Customers, Disaster Recovery, Electrical Engineering, Electricity, Emergency Response, Engineering Change Order, Engineering Drawing, Engineering Procurement and Construction (EPC/EPCC/EPCM), Financial Analysis, Financial Projections, Financial Reporting, Low Voltage (LV), Maintain Compliance, Maintenance - Electrical, Mechanical Engineering, Medium Voltage (MV), Motor Control Systems, Negotiation Skills, Network Operations Center, On Site Support, People Management, Problem Solving Skills, Project Development, Project Engineering, Project Execution, Project Lifecycle, Project Planning, Project Schedule, Project/Program Coordination, Project/Program Management, Resource Management, Retrofit, Revenue Forecasting, Risk, Risk Analysis, Risk Management, Schedule Development, Strategic Planning, Switchgear, Team Lead/Manager, Test Plan/Schedule, Testing, Willing to Travel, Work From Home
LOCATION
Buffalo Grove, IL
POSTED
3 days ago

Customer Services Project Manager Job ID 512249 Posted since 30-Jun-2026 Organization Smart Infrastructure Field of work Project Management Company Siemens Industry, Inc. Experience level Experienced Professional Job type Full-time Work mode Remote only Employment type Permanent Location(s) Buffalo Grove - Illinois - United States of America Company: Siemens Industry, Inc. Location: 1000 Deerfield Parkway, Buffalo Grove, IL 60089 Position Title: Customer Services Project Manager Salary $133,182 - $150,144 / Year Hours: Monday - Friday, 8:00 am to 5:00 pm, 40 Hours/Week Summary of Duties: Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met. Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle. Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd party services. Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd party vendors to ensure contract adherence. Track project budget, schedule completion, and perform monthly revenue forecasting. Review and understand contractual obligations, manage change orders, and participate in vendor negotiations. Develop project execution plans like quality and testing plans, schedules, and risk registers. Implement recovery plans to address performance issues. Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide feedback to improve project offerings. Project types include: Installation and commission, turnkey design-build, engineer, procure, construct (EPC), power system studies, maintenance outage testing and electrical system emergency response/disaster recovery, electrical retrofit managing teams of field service engineers as well as 3rd party suppliers, consultants, and contractors. Product types include: Low and medium voltage air insulated switchgear, medium voltage gas insulated switchgear and switches, air and liquid filled transformers, motor control center, medium voltage contractors, integrate e-house electrical solution systems, battery systems, electrical cable systems and busways, cable, connectors, and supporting systems. Up to 25% domestic travel required. Remote work permitted. Qualifications: The position requires a Bachelor's degree in Management, Business, Mechanical Engineering, Electrical Engineering, or a related field and five (5) years of experience in the job offered or as a Project Coordinator, Project Engineer, Contracts Manager, Field Service Engineer, Field Service Technician, or an acceptable alternate occupation. The position requires five (5) years of experience with the following skills: Direct Project Management experience within construction, including in electrical distribution; Experience presenting complex issues to multilevel audiences and communicating to internal and external stakeholders; Direct Project Management Experience: risk management, budget management, field personnel management, schedule management, financial reporting, change order negotiation, engineering drawing review, safety protocols, stakeholder management, project planning, and progress evaluations. The position requires four (4) years of experience with the following skills: Experience with design or installation of medium or low voltage distribution; Experience with datacenter construction projects. Up to 25% domestic travel required. Remote work permitted. Equal Employment Opportunity StatementSiemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the LawApplicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. Pay TransparencySiemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here.Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws. Job ID 512249 Posted since 30-Jun-2026 Organization Smart Infrastructure Field of work Project Management Company Siemens Industry, Inc. Experience level Experienced Professional Job type Full-time Work mode Remote only Employment type Permanent Location(s) Buffalo Grove - Illinois - United States of America Company: Siemens Industry, Inc. Location: 1000 Deerfield Parkway, Buffalo Grove, IL 60089 Position Title: Customer Services Project Manager Salary $133,182 - $150,144 / Year Hours: Monday - Friday, 8:00 am to 5:00 pm, 40 Hours/Week Summary of Duties: Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met. Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle. Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd party services. Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd party vendors to ensure contract adherence. Track project budget, schedule completion, and perform monthly revenue forecasting. Review and understand contractual obligations, manage change orders, and participate in vendor negotiations. Develop project execution plans like quality and testing plans, schedules, and risk registers. Implement recovery plans to address performance issues. Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide feedback to improve project offerings. Project types include: Installation and commission, turnkey design-build, engineer, procure, construct (EPC), power system studies, maintenance outage testing and electrical system emergency response/disaster recovery, electrical retrofit managing teams of field service engineers as well as 3rd party suppliers, consultants, and contractors. Product types include: Low and medium voltage air insulated switchgear, medium voltage gas insulated switchgear and switches, air and liquid filled transformers, motor control center, medium voltage contractors, integrate e-house electrical solution systems, battery systems, electrical cable systems and busways, cable, connectors, and supporting systems. Up to 25% domestic travel required. Remote work permitted. Qualifications: The position requires a Bachelor's degree in Management, Business, Mechanical Engineering, Electrical Engineering, or a related field and five (5) years of experience in the job offered or as a Project Coordinator, Project Engineer, Contracts Manager, Field Service Engineer, Field Service Technician, or an acceptable alternate occupation. The position requires five (5) years of experience with the following skills: Direct Project Management experience within construction, including in electrical distribution; Experience presenting complex issues to multilevel audiences and communicating to internal and external stakeholders; Direct Project Management Experience: risk management, budget management, field personnel management, schedule management, financial reporting, change order negotiation, engineering drawing review, safety protocols, stakeholder management, project planning, and progress evaluations. The position requires four (4) years of experience with the following skills: Experience with design or installation of medium or low voltage distribution; Experience with datacenter construction projects. Up to 25% domestic travel required. Remote work permitted. Equal Employment Opportunity StatementSiemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the LawApplicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. Pay TransparencySiemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here.Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

About the Company

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Siemens AG