Customer Service Trainer - Corporate

Uline

Kenosha, WI

JOB DETAILS
SKILLS
Adult Learning, Communication Skills, Customer Service Evaluation, Customer Support/Service, Customer/Client Research, Fitness, Interpersonal Skills, Leadership, Procedure Development, Process Improvement, Product Packaging, Training Tools, Training/Teaching
LOCATION
Kenosha, WI
POSTED
4 days ago

Customer Service Trainer - Corporate

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Are you passionate about training and developing people to grow their skills? Join Uline as a Customer Service Trainer, where you’ll develop impactful learning solutions to support employee success and ensure legendary customer service across North America.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities 

  • Design and conduct training sessions using a variety of techniques to support employee success and drive high performance.

  • Evaluate Customer Service training needs and provide recommendations to improve processes and procedures.

  • Serve as a liaison for training teams across Uline’s Corporate Headquarters and our regional facilities.

  • Create a welcoming and positive learning environment that encourages employee growth and development.

Minimum Requirements

  • Bachelor’s degree in adult learning, corporate training or related area, or equivalent experience.

  • Experience with existing and emerging training methods and tools.

  • Proficient in Microsoft Office.

  • Excellent communication, interpersonal and leadership skills.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. 

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

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About the Company

U

Uline

In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company.

Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery.

With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada.

Uline is a drug-free workplace.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Business Services - Other
FOUNDED
1980
WEBSITE
https://www.uline.jobs/