Customer Service Team Leader (Front End Support Manager)

Whole Foods

San Mateo, CA

JOB DETAILS
SKILLS
Cash Management, Communication Skills, Corrective Action, Customer Service Management, Customer Support/Service, Leadership, Merchandising, Operations, Performance Analysis, Performance Reviews, Regulatory Compliance, Retail, Safety Standards, Team Lead/Manager, Vendor/Supplier Relations
LOCATION
San Mateo, CA
POSTED
2 days ago

Provides leadership to the Store Support team, overseeing daily operations such as cash management, merchandising, labor, regulatory compliance, and special projects.
Leads and develops Associate Team Leaders and Team Members, handling hiring, training, performance evaluations, and corrective actions.
Ensures exceptional customer service, maintains safety standards, and fosters positive team environment.
Builds strong relationships with vendors and store leadership while promoting company programs and industry knowledge.
Sets high standards for retail execution, drives team performance, and responds promptly to customer needs.
Requires retail and leadership experience, excellent communication, product knowledge, and physical ability to perform job functions.
Offers a competitive hourly wage, benefits, and growth opportunities within a collaborative environment.

About the Company

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Whole Foods