Customer Service Supervisor

Ollie's Bargain Outlet

Odessa, TX

JOB DETAILS
SKILLS
Continuous Improvement, Customer Experience, Customer Relations, Customer Service Management, Lift/Move 50 Pounds, Merchandising, Prescription Drugs, Problem Solving Skills, Retail, Sales, Team Lead/Manager, Team Player
LOCATION
Odessa, TX
POSTED
2 days ago

Join our team and embrace our core values:

  • Be a team player, supportive and collaborative.
  • Be caring, treating others with courtesy and respect.
  • Be value obsessed, living the "good stuff cheap" mindset.
  • Be committed, operating with grit and passion.
  • Be growing, striving for continuous improvement.
  • Be real, staying honest, transparent, and trustworthy.

Benefits include medical, dental, vision, RX coverage after 90 days, a 401K with immediate vesting, career growth opportunities, a 20% associate discount, and voluntary benefits.

The Customer Service Supervisor oversees front-end operations, leads a sales team focused on customer experience, resolves service issues, ensures proper merchandising and store standards, and develops front-end staff. Qualifications include 1-2 years retail experience, flexibility to work evenings, weekends, and holidays, and physical ability to lift up to 50 pounds and stand for long periods. Ollie's is an equal opportunity employer committed to diversity and inclusion.

About the Company

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Ollie's Bargain Outlet