This role requires legal authorization to work in the U.S. without immigration sponsorship.
Are you a "people person" who enjoys solving problems and helping customers? As a Customer Service Supervisor, you'll lead a team, foster skills through training, and motivate staff to improve the customer experience. You'll work in a collaborative environment, managing difficult conversations and understanding service value.
Key responsibilities include team leadership, coaching, and ensuring performance standards. Ideal candidates have 5-7 years of customer service experience, supervisory skills, strong communication, organization, and technical proficiency. Preferred qualifications include 3+ years of leadership experience.
The schedule is 10:00 pm - 7:00 am with off days Sunday and Monday. We offer comprehensive benefits and career growth opportunities, supporting diversity and inclusion.