Customer Service Supervisor

The TJX Companies

Hyannis, MA

JOB DETAILS
SALARY
$17.25–$17.75 Per Hour
SKILLS
Communication Skills, Customer Service Management, Customer Support/Service, Diversity, Leadership, Loyalty Programs, Mentoring, Multitasking, Promotional Programs, Regulatory Compliance, Retail, Team Lead/Manager
LOCATION
Hyannis, MA
POSTED
1 day ago

This role involves promoting excellent customer service by leading a team at the front of the store, ensuring prompt, courteous interactions and loyalty program promotion. Responsibilities include training and mentoring associates, managing register coverage, addressing customer concerns, and maintaining store organization and safety. The ideal candidate has 1 year retail and 6 months leadership experience, strong communication skills, and the ability to multitask. Flexibility for nights and weekends is required. Benefits include discounts, healthcare options, 401(k), paid leave, and more. The starting pay ranges from $17.25 to $17.75 per hour, based on experience and qualifications. The position emphasizes a positive work environment, diversity, and adherence to policies and laws.

About the Company

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The TJX Companies

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, operating T.J.Maxx, Marshalls, HomeGoods, and Sierra Trading Post in the United States; Winners, HomeSense, and Marshalls in Canada; and TK Maxx and HomeSense in Europe.

With over $27 billion in revenues in 2013, more than 3,200 stores, and over 191,000 global Associates, success is always in style at TJX.

INDUSTRY
Retail