Customer Satisfaction, Customer Service Management, Develop and Maintain Customers, Leadership, Retail, Team Lead/Manager, Team Player, Training/Teaching
LOCATION
Saint Louis, MO
POSTED
Today
Supervises and delegates tasks to Team Members. Works with Team Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover. Assists in training of new Team Members, utilizing learning checklists and training materials. Keeps all cases and shelves clean, well-stocked and properly rotated. Resolves difficult customer situations. Ensures all necessary breaks are given. Communicates team concerns to the Team Leader and Associate Team Leader. Communicates attendance issues or concerns to Team Leader and Store Leadership. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Selects, trains, develops, mentors, motivates, and counsels Team Members in a ma...Customer Service, Team Leader, Store Leader, Supervisor, Leadership, Service, Grocery