Customer Service Supervisor - BIL

Unifi Aviation, LLC

Billings, MT

JOB DETAILS
SKILLS
Aviation Industry, Customer Service Evaluation, Customer Service Management, High School Diploma, Lift/Move 70 Pounds, Physical Demands, Special Needs, Team Lead/Manager
LOCATION
Billings, MT
POSTED
2 days ago

Seeking a team leader to oversee customer service agents handling arrivals, check-in, ticketing, baggage, reservations, and passenger inquiries. The role involves assisting passengers, especially those with special needs, guiding them through customs and immigration, and coordinating baggage and wheelchair services. The position requires leading a team, enforcing safety policies, and ensuring a positive passenger experience. Benefits include flight privileges, weekly pay, paid time off, health insurance, 401k, and discounts. Qualifications include a high school diploma or GED, at least 18 years old, and the ability to obtain necessary airport credentials. Preferred experience in aviation or ground services is valued. Physical demands include lifting up to 70 lbs, and working conditions may involve shifts, nights, weekends, holidays, and outdoor weather. The company is an equal opportunity employer.

About the Company

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Unifi Aviation, LLC