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Customer Service Specialist

Talent Group

  • Turlock, CA
  • 5 days ago
  • $22–$27 Per Hour

Highlights

This role plays a critical part in supporting customer orders from contract execution through final shipment while ensuring a seamless experience for both domestic and international customers. This position offers the opportunity to work cross-functionally with Sales, Production, Quality Assurance, Logistics, and Accounting while serving as a key point of communication throughout the order fulfillment process.

Numbers & Facts

LocationTurlock, CA
IndustryStaffing/Employment Agencies
Salary$22–$27 Per Hour
Company Size100 to 499 employees
Websitehttp://www.talentgroups.com

Description

Customer Service Specialist

Compensation: $22-$27 per hour DOE
Employment Type: Direct Hire | Full-Time | Non-Exempt
Schedule: Monday-Friday | 7:30 AM - 4:00 PM
Location: Turlock, California
Industry: Food Processing / Agriculture

About the Opportunity

Talent Group is partnering with a growing agricultural and food production organization to identify their next Customer Service Specialist. This role plays a critical part in supporting customer orders from contract execution through final shipment while ensuring a seamless experience for both domestic and international customers.

This position offers the opportunity to work cross-functionally with Sales, Production, Quality Assurance, Logistics, and Accounting while serving as a key point of communication throughout the order fulfillment process.

Key Responsibilities
  • Support customer orders from contract execution through shipment completion.
  • Coordinate domestic and international transportation and logistics activities.
  • Issue and maintain sales and purchase contracts and ensure proper documentation is received and filed.
  • Obtain and process customer purchase orders and shipping instructions with a high degree of accuracy.
  • Coordinate bookings with shipping lines and carriers.
  • Prepare export documentation including shipping instructions and required filings.
  • Communicate booking details and shipment updates to customers.
  • Assist with transportation and carrier-related issues as they arise.
  • Monitor contract compliance and shipment schedules to ensure timely delivery.
  • Partner closely with Sales, Production, Quality Assurance, Logistics, and Accounting teams.
  • Escalate customer concerns when necessary and help drive timely resolutions.
  • Continuously identify opportunities to improve processes and efficiencies.
  • Maintain compliance with all food safety, quality, and workplace safety standards.
Qualifications
  • High school diploma or equivalent required.
  • 3-5 years of customer service, logistics, supply chain, export, or administrative experience preferred.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and relationship-building skills.
  • Strong data entry, reporting, and administrative capabilities.
  • Ability to analyze issues, exercise sound judgment, and resolve problems effectively.
  • Self-starter with the ability to work independently and collaboratively across departments.
  • Experience within food processing, agriculture, manufacturing, or supply chain environments is highly preferred.
Physical Requirements
  • Primarily office-based environment.
  • Ability to sit for extended periods while using a computer.
  • Occasional standing, walking, bending, and lifting up to 25 pounds may be required.
Why Consider This Opportunity?
  • Direct hire opportunity with a stable and growing organization.
  • Competitive compensation of $22-$27 per hour based on experience.
  • Collaborative team environment with cross-functional exposure.
  • Opportunity to play a key role in customer satisfaction and operational success.
  • Long-term growth potential within the organization.

About Company

Talent Groups, an award-winning IT talent solutions company based in Houston, Texas, was formed in 2023 through the merger of three leading technology staffing firms: Talent Group, EdgeLink, and Queen Consulting Group. Our unified brand connects great talent with great opportunities.

Whether clients seek outstanding talent to grow thriving businesses or candidates and consultants seek new opportunities to build successful careers, we at Talent Groups will find the perfect match —and deliver it through an exceptional experience.

With a robust nationwide presence, Talent Groups provides tailored IT talent solutions that go beyond just matching skillsets and keywords. Our focus areas are contract, healthcare IT-specific, direct hire, and project-based managed services solutions.

We offer IT talent solutions across virtually all industries for clients ranging from start-ups to middle-market to Fortune 500 firms and have a KLAS top-ten Healthcare IT division with extensive expertise in Epic implementations, which provides niche talent to healthcare facilities, providers, and payers.

Building Tomorrow with Today’s Talent

For more information, please visit www.talentgroups.com.

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