Customer Service Specialist

Job Title: Customer Service Specialist

Location: Tulsa, Oklahoma

Type: Contract To Hire

Compensation: $15-20/hour

Contractor Work Model: Onsite – onsite

Hours: Monday – Fridays/8am – 5pm

Responsibilities

• Provide customer service and support to patients and family members.
• Respond to customer inquiries regarding accounts and services.
• Resolve customer issues efficiently and professionally.
• Assist with hospital collections and related financial responsibilities.
• Maintain accurate and detailed documentation of customer interactions.

Requirements

• At least one year of hospital patient financial experience strongly preferred.
• Experience with hospital collections preferred.
• High School diploma or equivalent required.
• Excellent communication and customer service skills.
• Ability to handle sensitive patient information with confidentiality.
• Proficiency in basic computer applications and hospital billing systems.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #208-Rowland Tulsa