Sign upLog in
JobsJobs in KansasJobs in Topeka, KSBusiness JobsClient Services Jobs

Customer Service Specialist

Consolidated Electrical Distributors

Topeka, KS

Apply
JOB DETAILS
SKILLS
Administrative Skills, Automation, Communication Skills, Computer Skills, Construction, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Driver's License, Electricity, Establish Priorities, Forklift, High School Diploma, Inside Sales, Inventory Cycle Counts, Lift/Move 70 Pounds, Manufacturing, Material Moving, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Order Delivery, Order Picking/Packing, Pallet Jack, Physical Demands, Presentation/Verbal Skills, Pricing, Safety Process, Safety/Work Safety, Sales, Sales Prospecting, Shipping Documents, Shipping/Receiving, Team Player, Training/Teaching, Transportation Routing, Warehousing, Writing Skills
LOCATION
Topeka, KS
POSTED
Today
SummaryJob title: Customer Service SpecialistJob ID: nullDepartment: Topeka - RESLocation: null-nullDescriptionSummary:Our fast-growing industrial electrical and automation solutions organization is looking for energetic people who can learn quickly. We offer the training and guidancenecessary to be able to start performing your job as quickly and as efficiently as possible.Reports to: Profit Center ManagerMinimum Qualifications:+ High school diploma or GED+ Must have a valid driver's license+ Basic computer skills+ Excellent attendance record+ Ability to work overtime as needed+ Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and moving materials weighing up to 70 pounds.+ Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers' instructions and safety instructions.+ Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions.Preferred Qualifications:+ 3 - 5 years of customer service or sales experience+ Microsoft Office Excel experience+ Microsoft Outlook experience preferred.+ Knowledge of basic warehouse procedures+ Knowledge of processes for receiving, selecting, packing, and shippingADDITIONAL COMPETENCIES:+ Ability to work with a team+ Strong written and oral communication skills+ Detail-oriented, attentive+ Driven, motivated, mission-based attitude+ Computer skills including Windows based applications+ Ability to effectively communicate with co-workers to aid in satisfying customer requirements+ Ability to perform basic mathematical calculations to accurately complete job tasks+ Ability to organize and prioritize job tasks and requirements+ Able to meet deadlinesWorking Conditions:Office and warehouse environment. May be some exposure to dust, heat or cold, and other seasonal changes. On-site at manufacturing facilities and industrial construction job sites delivering material and performing VMI activities.Supervisory Responsibilities: NoEssential Job Functions:+ Support and back up inside sales reps with various tasks including customer requests & quotations, sales, and ordering, and creating sales registers+ Work with management to determine customer-pricing structure.+ Unload delivery vehicles and receive materials, accurately identifying and storing material, breaking down material, and noting discrepancies per CED processes.+ Measure, cut, and spool wire materials.+ Prepare outbound shipments including assembling orders, creating shipping documents, and confirming deliveries.+ Gather assembled orders from carts and verify quantities and descriptions. Count and+ write total quantity of merchandise being shipped on the invoice.+ Pack each order into a container and arrange the container onto a shelf according to truck route.+ Make deliveries as needed by operating a light van or flatbed delivery truck to deliver customer orders, meeting customer expectations.+ Build relationships with customers you work with to gain additional business insights.+ Restock on-site inventories (VMI) at customers, look for additional crib items to add to VMI program, identify additional sales opportunities, and make changes to quantities and products based on customer discussions and feedback.+ Use phone/tablet based VMI applications to track and reorder customer inventory.+ Prepare a receiving report if none is available.+ Load common carrier and company vehicles.+ Process UPS shipments including: verifying that the merchandise to be shipped is correct, applying the correct UPS postage tape, following customer shipping instructions and insuring the shipment when necessary.+ Perform miscellaneous clerical duties such as daily cycle counts.+ Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner+ consistent with the intended purpose of the equipment and the manufacturers' instructions.+ Maintain the warehouse in an orderly and clean state; follow all company safety procedures; perform daily safety inspections.CED is an Equal Opportunity Employer - Disability | VeteranOther Compensation:The following additional compensation may be applicable for this position:+ Profit SharingBenefits:Benefits available for this position are:+ Insurance - Medical, Dental, Vision Care for full-time positions+ Disability Insurance+ Life Insurance+ 401(k)+ Paid Sick Leave+ Paid Holidays+ Paid Vacation+ Health Savings Account (HSA) and matching+ Dependent Care Flexible Spending Account (FSA)+ Teledoc+ Paid Pregnancy & New Parent Leave

About the Company

C

Consolidated Electrical Distributors

  • # 97 on Fortune’s “America’s Privately Held Companies” List
  • 600 facilities nationwide and 50 in Southern California
  • Customer-base ranges from contractor, industrial, major film studios, municipalities, Universities to any commercial end-users of electrical products.
  • Wholesale Electrical Distributor working with international manufacturers such as Sylvania, Square D, Philips, General Electric, Hubbell, and many others
  • Specializing in lighting products, solar power products, automation and general electrical supplies
  • The Trainee path will teach you our business and how to be successful in sales, sales management, and operations management as well as administrative functions
  • Make decisions for your success by having the benefit of working for a large company while working within the scope of a small-business where you can contribute and make a difference
  • Monday-Friday workdays; daytime hours. No weekends.
  • Salary plus full-benefits including paid holidays, paid vacation, training bonuses, 401K program and profit-sharing
  • Industry leading company that works off three principals: “Service, Reliability and Integrity”

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Wholesale Trade/Import-Export
FOUNDED
1957
WEBSITE
http://www.cedcareers.com/

Similar Job Searches

Client Associate Jobs in Topeka, KSClient Manager Jobs in Topeka, KSClient Services Manager Jobs in Topeka, KS