Customer Service Specialist

The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis. Coordinate orders and shipments between Manufacturing and customers. Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders. Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

Minimum Years of experience: 2 years
Education Background: High School
Languages competency English
Is there any certification required N/A
Key Skills: Intermediate Excel knowledge, Document files creation.
Key Abilities: Assertive Communication, Learning Agility, Attention to Detail, Time Management
Is travel required No
Is it a home-office position No
Is there any system/knowledge candidates need to have proficiency in Excel
Is field Experience required No
Is required to work on the weekend No
What is the shift for this position 8:00am 4:00pm
What are the key words you are focus on if we recruit externally Clerk, excel, documentation, and admin

Enable Skills-Based Hiring: No

Worker Training Location
Location

Is this role bonus eligible
No

Is this for a Pre-identified Candidate
No

Please provide Pre-identified Candidate details
First & Last Name: Phone Number: Email Address: Pay Rate:

Is this a Casual Worker
No

Please enter in Shift, Shift Premiums, Hours and Rotation Specifics for this role
M-F, 08:00 - 04:00 p.m.