Customer Service Specialist - Skilled Trades

Join a leading high-end residential HVAC team as a Customer Service Specialist in New Jersey. Enjoy a salary of $50,000-$75,000 plus 10% commission on memberships and upgrades, with opportunities for overtime and full benefits including medical, dental, vision, 401(k), paid time off, and career growth. Be part of a mission-driven company focused on clean heat installation and service, valuing respect, customer satisfaction, and continuous improvement.

• Handle customer calls, provide pricing, schedule details, invoicing, and build strong relationships.
• Coordinate technician dispatch, manage records with ServiceTitan, and track workflow data.
• Promote and manage membership sales and renewals, schedule seasonal visits, and follow up with clients.
• Identify operational issues and suggest improvements, coach technicians on tools and systems.
• 
  

  Ideal candidates have strong communication skills, organizational proficiency, experience in trades or customer service, a valid driver’s license, and are self-motivated. Apply now for a rewarding role in a supportive, high-performance environment.