Customer Service Specialist - Sales & Warranty - Pune - LiebherrSkip to contentCareersCareersJob vacanciesProfessionalsYoung professionalsStudentsUs as an employerContactNews & EventsPress the down arrow to open a submenu.Other product segmentsCorporate homeContactOther Countries enbackCareers...Job vacanciesCustomer Service Specialist - Sales & WarrantyCustomer Service Specialist - Sales & WarrantyPuneCreating passion your responsibilitiesRoles & Responsibilities• Maintain and validate master data article codes spare part kits parts lists price lists and backorderinformation in ERP systems.• Manage spare-parts enquiries prepare quotations and process orders in the ERP system coordinate stockavailability lead times shipment and delivery follow-ups.• Support end-to-end commercial administration of service jobs including quotation and approval processingservice order management validation of labour and parts consumption and billing readiness.• Administer warranty claims by handling claim registration policy checks coordination with Quality andService teams and managing replacementreturn workflows and credit note issuance.• Respond to customer service commercial queries related to pricing freight or express charges documentationand invoice clarifications.• Maintain accurate documentation trackers and KPI reports while ensuring adherence to internal processesand compliance standards.Contributing your strengths your qualificationsQualification and Education RequirementsBachelors degree CommerceBusinessSupply Chain or similar.ExperienceMore than 5 years experience in Customer Service Admin After Sales Operations Order Management industrial preferred.Preferred Skills Special SkillsWorking knowledge of ERP BaaN IV SAP and MS Excel.Strong communication & follow-up discipline.Accuracy and attention to detail.Analytical and solution-oriented thinking.Ability to work with cross-functional teams.Have we awoken your interest Then we look forward to receiving your online application. If you have any questions please contact Shweta Chakrawarti.One Passion. Many Opportunities.Apply nowDownloadPrint pageShareJob ID81227DivisionTower CranesCompanyLiebherr CMCtec India Private LimitedArea of employmentCustomer ServiceCountryIndiaEntry levelProfessionalsType of contractfull timeApply nowThe companyLiebherr CMCtec India Private Limited in Pune India was established in 2008 and started its manufacturing plant in its own facility on Pune Solapur Highway in 2012. The company is responsible for the production of tower cranes and drives.LocationLiebherr CMCtec India Private LimitedSai Radhe 6th Floor Behind Hotel Sheraton Grand Raja Bahadur Mill Road Pune 411001411001 PuneIndiaContactShweta ChakrawartiSend contact requestFAQsDo you have any questions about working for Liebherr Find the answers hereYour way to applySpeculative ApplicationDidnt find the position you were looking for You are welcome to send us a speculative application.Speculative applications Other Countries ENContactCorporate homeProductsRefrigeration and freezingCareersJob vacanciesProfessionalsYoung professionalsStudentsWe as an employerContactCompanyLiebherr worldwideHistoryServicesSales and service partnersLiebherr shopProduct cybersecurityNewsNews and press releasesExhibitions and eventsVisit usInstagramFacebookTikTokYoutubeLinkedInXingFunctionsShare ImprintData protection noticeContactPrivacy SettingsAccessibility statementLiebherr CMCtec India Private Limited in Pune India was established in 2008 and started its manufacturing plant in its own facility on Pune Solapur Highway in 2012. The company is responsible for the production of tower cranes and drives.Liebherr CMCtec India Private LimitedSai Radhe 6th Floor Behind Hotel Sheraton Grand Raja Bahadur Mill Road Pune 411001411001 PuneIndiaShweta ChakrawartiApply now www.liebherr.comkarriere