Seeking a Customer Service Representative based in Orlando, Florida, to join a leading service company with over 30 years of experience. The role involves answering inbound calls professionally, resolving inquiries, billing, scheduling services, and assisting prospective customers. It also includes making outbound calls to ensure satisfaction, confirm appointments, and collect overdue payments. Additional duties may include reporting, updating customer accounts, accounts payable, HR paperwork, and payroll tasks.
Requirements: high school diploma or GED, prior phone customer service experience, strong problem-solving, computer proficiency, typing and 10-key skills, excellent time management, and a sense of urgency. Background checks apply.
Compensation ranges from $16.00 to $18.00 per hour, with a comprehensive benefits package including medical, dental, 401(k), paid time off, tuition reimbursement, and more. Massey Services is an equal opportunity, drug-free workplace. Please submit your resume to apply.