Customer Service Specialist - Multi-Family

Massey Services

Orlando, FL

JOB DETAILS
SKILLS
10-key (Tenkey) Numeric Keypad, Accounts Payable, Background Investigation, Billing, Customer Satisfaction, Customer Support/Service, High School Diploma, Problem Solving Skills, Time Management, Typing
LOCATION
Orlando, FL
POSTED
1 day ago

Seeking a Customer Service Representative based in Orlando, Florida, to handle incoming calls professionally, resolve inquiries, billing issues, and schedule services. The role involves outbound calls to ensure customer satisfaction, confirm appointments, and collect payments. Additional duties may include reporting, updating accounts, accounts payable, HR paperwork, and payroll.

Requirements include a high school diploma or GED, previous phone customer service experience, strong problem-solving, computer, typing, and 10-key skills, along with good time management and a sense of urgency. Background checks are required.

The position offers $15-$16 hourly pay, along with benefits like medical & dental, 401(k), paid time off, tuition reimbursement, and more. We are an equal opportunity, drug-free workplace. If interested, please submit your resume.

About the Company

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Massey Services