Customer Service Specialist

Kelly Services

Minneapolis, MN

JOB DETAILS
SALARY
$18.17–$19.95 Per Hour
SKILLS
Artificial Intelligence (AI), Call Centers, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), Federal Government, High School Diploma, Manufacturing, Marketing, Multitasking, Order Delivery, Order Management, Order Processing, Organizational Skills, Product Support, Record Keeping, Sales, Supply Chain Operations, Team Lead/Manager, Team Player
LOCATION
Minneapolis, MN
POSTED
2 days ago
General Information

Name

Customer Service Specialist

Employment Type

Temporary

Position level

Full-time

Virtual/Remote?

No

LaborCategory

Contact Center

Date

04-Jun-2026

City

Minneapolis

State

Minnesota

Country

United States

Ref #

9247859871

Description & Requirements

Description

Do you take pride in being the person that customers can rely on when they need clear answers and quick support? We are hiring for a Customer Service Specialist who takes pride in delivering a positive experience and being a reliable point of contact for customers every day.

Work location: onsite in New Hope, Minnesota.
Schedule: Monday through Friday from 7:30 AM to 4:00 PM with a 30 minute lunch.
Pay range: $18.17 to $19.95 per hour.
Assignment length: 6 months+

Your duties:
• Build strong, positive relationships with customers through phone and email communication
• Answer questions, resolve concerns, and provide updates on orders and deliveries
• Enter and manage orders accurately using the company's ERP system
• Prepare quotes for standard products and support customer requests efficiently
• Collaborate with teams across sales, engineering, marketing, manufacturing, supply chain, and operations
• Keep customer records up to date and ensure all details are accurate
• Use call management systems to handle incoming requests and maintain responsiveness

Skills and qualifications:
• Strong customer service skills and a genuine desire to help others
• High school diploma required
• Clear and professional communication skills
• Great attention to detail and solid organizational abilities
• Ability to manage multiple tasks and stay focused in a fast paced environment
• Strong ability to retain information quickly
• A team oriented mindset and willingness to learn

If you are someone who enjoys connecting with people, staying organized, and making a real impact on customer experiences, we would love to hear from you! This is a great opportunity to join a supportive team and build valuable skills in a role where your contributions truly matter.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

About the Company

K

Kelly Services

Finding great work for top talent. 

Kelly helps companies recruit and manage skilled workers and helps job seekers find great work in industries such as accounting and finance, education, engineering, government, manufacturing and production, technology, and more.

Since inventing the staffing industry in 1946, we’ve become experts in the many specialties and local and global markets we serve. With a network of suppliers and partners around the world, we connect 450,000+ people with work every year. We ensure companies have the people they need, when and where they’re needed most.

 

COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1946
WEBSITE
https://www.mykelly.com/