Sign upLog in
JobsJobs in MassachusettsJobs in Marlborough, MABusiness JobsCustomer Service Jobs

Customer Service Specialist

Johnson Service Group

Marlborough, MA

Apply
JOB DETAILS
SALARY
LOCATION
Marlborough, MA
POSTED
3 days ago
JSG is recruiting a Customer Service Specialist fpr a clint in Marlborough MA. In this role, you will be at the forefront of delivering exceptional service, ensuring customer satisfaction, and supporting continuous improvement initiatives.

Pay $24/hour

Required Skills:
  • Proven proficiency as a Customer Service Representative with experience beyond call centers or retail
  • Knowledge of SAP-R3 or equivalent ERP systems (minimum 6 months to 1 year experience), including order entry, invoicing, and delivery management
  • Excellent phone communication and interpersonal skills working across multiple departments and with external contacts
  • Strong Microsoft Office skills, particularly Excel, PowerPoint, and Word (intermediate to high level)
  • Ability to multitask, manage projects, and adapt quickly to changing priorities
  • Demonstrated problem-solving skills and the ability to implement process improvements
  • Experience with the Sales to Cash (STC) or Requisition to Pay (RTP) processes is preferred
Nice to Have Skills:
  • Familiarity with Salesforce.com and SharePoint platforms
  • Knowledge of quality systems and business processes
  • Experience supporting Sarbanes-Oxley (SOX) compliance initiatives
  • Previous exposure to demand and supply planning or order management
Preferred Education and Experience:
  • Bachelor’s degree preferred
  • Previous customer service experience in a manufacturing, supply chain, or related environment

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer.

#D400
 

About the Company

J

Johnson Service Group

At JSG, We Understand People

It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.

Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.

Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent.  Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.jsginc.com/

Similar Job Searches

Customer Care Manager Jobs in Marlborough, MACustomer Experience Manager Jobs in Marlborough, MACustomer Service Leader Jobs in Marlborough, MACustomer Service Manager Jobs in Marlborough, MACustomer Service Supervisor Jobs in Marlborough, MA