Customer Service Specialist

Reyes Holdings LLC

TX

JOB DETAILS
SKILLS
Customer Support/Service, Problem Solving Skills, Telephone Skills, Time Management
LOCATION
TX
POSTED
28 days ago

Responsibilities

Position Responsibilities:

  • As a Customer Service Specialist, you will answer inbound calls in a professional and courteous manner
  • You will make outbound calls for issue resolution, customer follow-up, and communication
  • You will interact with multiple business locations to ensure that customer needs are met in a timely and accurate manner, and that all location-specific policies and procedures are followed
  • You will serve as a customer service liaison, communicating with each Business Unit to provide information for daily business functions
  • You will provide a high level of customer service in accordance with each customer''s issue or request
  • Other duties as assigned

Qualifications

Required Education and Experience:

  • Must be at least 21 years old

  • High School Diploma/General Education Diploma with 2 to 4 years of related experience

Preferred Education and Experience:

  • Bachelor's Degree

Essential Information for Our Employees

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.

About the Company

R

Reyes Holdings LLC

Reyes Holdings, aligned with leading brewers and foodservice providers, delivers the best-known brands and widest variety of food and beverage items to retailers around the world. Annually, the company delivers over 406 million cases of high-quality beer and food products from more than 90 warehouses in the U.S., Canada, and Ireland as well as Puerto Rico, Central and South America. Today, Reyes Holdings is the 25th largest privately held company in America and one of the largest privately held companies in Chicago with more than 10,300 employees and annual sales in excess of 12 billion dollars. We are dedicated to providing a challenging and rewarding work experience with opportunity for growth.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Restaurant/Food Services
FOUNDED
1956
WEBSITE
http://www.reyesholdings.com/