CUSTOMER SERVICE SPECIALIST II

TE Connectivity plc

Middletown, PA

JOB DETAILS
SKILLS
Customer Satisfaction, Customer Support/Service, Customer/Client Research, Distribution Channel, Diversity, Problem Solving Skills, Profit & Loss, Sales, Team Player, Time Management, Willing to Travel
LOCATION
Middletown, PA
POSTED
8 days ago

Job Description

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Job Title: CUSTOMER SERVICE SPECIALIST II

Posting Start Date: 7/20/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

Ensures that customer issues and concerns are answered efficiently and effectively.

Job Requirements

  • Provides timely, accurate, complete responses to customer or sales inquiries.
  • Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems or referring to appropriate function or personnel.
  • Coordinating among diverse customer contact and distribution channels to ensure that customer perceives a seamless, consistent and positive view of the organization.
  • Analyzing customers' needs and making recommendations for additional products or services that will enhance customers' satisfaction, productivity or profitability.

What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent with a minimum of 3 years of progressively responsible professional level experience

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

Posting City: SHANGHAI

Job Country: China

Travel Required: Less than 10%

Requisition ID: 155888

Workplace Type: Onsite

External Careers Page: Customer Service

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About the Company

T

TE Connectivity plc

TE Connectivity is an industry leader with an entrepreneurial spirit, fueled by innovation and collaboration. Our emphasis on forward thinking has attracted the brightest industry minds, allowing them to thrive and create breakthrough solutions that deliver a competitive advantage to our customers.

TE Connectivity is a global, $12.1 billion company that designs and manufactures over 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 90,000 employees partner with customers in virtually every industry—from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks—enabling smarter, faster, better technologies to connect products to possibilities.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Electronics, Components, and Semiconductor Mfg
FOUNDED
2007
WEBSITE
http://www.te.com/usa-en/home.html