CUSTOMER SERVICE SPECIALIST I

TE Connectivity plc

Middletown, DE

JOB DETAILS
SKILLS
Back Orders, Customer Satisfaction, Customer Support/Service, Diversity, Order Processing, Prepare Correspondence, Problem Solving Skills, Sales, Shipping/Receiving, Team Player, Willing to Travel
LOCATION
Middletown, DE
POSTED
22 days ago

Job Description

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Job Title: CUSTOMER SERVICE SPECIALIST I

Posting Start Date: 5/27/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.

Job Requirements

  • Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
  • Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
  • Handling escalated and unresolved calls from less experienced representatives.
  • Recognizing sales opportunities and preventing the loss of existing business.

What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

Posting City: SHANGHAI

Job Country: China

Travel Required: None

Requisition ID: 153039

Workplace Type: Onsite

External Careers Page: Customer Service

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About the Company

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TE Connectivity plc

TE Connectivity is an industry leader with an entrepreneurial spirit, fueled by innovation and collaboration. Our emphasis on forward thinking has attracted the brightest industry minds, allowing them to thrive and create breakthrough solutions that deliver a competitive advantage to our customers.

TE Connectivity is a global, $12.1 billion company that designs and manufactures over 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 90,000 employees partner with customers in virtually every industry—from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks—enabling smarter, faster, better technologies to connect products to possibilities.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Electronics, Components, and Semiconductor Mfg
FOUNDED
2007
WEBSITE
http://www.te.com/usa-en/home.html