Customer Service Specialist

ULTRA

Columbia City, IN

JOB DETAILS
SKILLS
Communication Skills, Customer Satisfaction, Customer Support/Service, Detail Oriented, Distribution Channel, ERP (Enterprise Resource Planning), Inside Sales, Maintain Compliance, Military, Operations Management, Order Management, Order Processing, Organizational Skills, Pricing, Purchasing/Procurement, Regulations, Sales Support
LOCATION
Columbia City, IN
POSTED
2 days ago

We are seeking a proactive Order Management Specialist to oversee the full lifecycle of commercial audio product orders, serving as the primary contact for customers and internal teams.

Responsibilities include managing ERP order entry, reviewing and updating order statuses, ensuring pricing and compliance accuracy, coordinating with departments, and supporting sales efforts through quotes and customer support.

Ideal candidates will have strong organizational, communication, and customer service skills, with 3-5 years of inside sales or customer service experience preferred. Knowledge of export regulations, military procurement, and distribution channels is a plus.

Offering a supportive work environment, competitive benefits, and opportunities for growth, this role is essential for ensuring customer satisfaction and operational efficiency in a fast-paced, detail-oriented setting.

About the Company

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ULTRA