Customer Service/Sales Representative

At Skyline Insurance Agency Inc., we believe in building strong relationships and providing peace of mind to the Chicago community. Our office in Chicago, Illinois, is more than just a workplace; its a hub of dedicated professionals committed to offering outstanding insurance solutions. Were looking for a bright, energetic individual to join our close-knit team as a Customer Service/Sales Representative. If you have a knack for connecting with people, a passion for helping others, and youre eager to grow your career in a supportive environment, this could be the perfect fit for you! Youll be the friendly voice and helpful hand for our clients, guiding them through their insurance needs, from answering questions about their current policies to exploring options that best protect what matters most to them. Come be a part of a team that values service, integrity, and community!

Salary Range: $40000.00 - $56000.00 per year

Annual Base Salary Based on Experience

Mon-Fri Schedule

Tuition Reimbursement

Hands on Training

Paid Time Off (PTO)

Health & Dental Insurance available if required.

Bonus & Commission opportunity

Licensing assistance available

Responsibilities

• Handle incoming calls and assist clients with inquiries regarding their insurance policies, including coverage, billing, and claims.
• Provide accurate and friendly information about our insurance products and services.
• Process policy changes, renewals, and new applications efficiently.
• Identify opportunities to offer additional coverage or products that meet client needs.
• Build and maintain positive relationships with clients through consistent, helpful interactions.
• Develop insurance quotes, make sales presentations, and close sales.
• Complete Evidence and Certificates of Insurance requests as needed.
• Prospecting and generating new business through leads & referral sources.

• Excellent communication and interpersonal skills.
• A genuine desire to help people and a customer-first approach.
• Basic computer proficiency and willingness to learn new software.
• Ability to work effectively in a small team setting.
• High school diploma or equivalent.
• Previous customer service or sales experience is a plus.
• A Property & Casualty insurance license is a plus.
• A Life & Health Insurance license is a plus.
• Strong work ethic and leadership skills.
• Excellent Punctuality, Time Management, and Organizational Skills.