Customer Service Representative - YTA Main

Pioneer Title Agency

Prescott, AZ

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Editing, Escrow Services, Flyers, Graphic Design, Graphics, Insurance, Loans, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Newsletter, Presentation/Verbal Skills, Real Estate Sales, Sales, Social Media, Team Lead/Manager, Writing Skills
LOCATION
Prescott, AZ
POSTED
1 day ago
WHAT WE DO: Provide insurance, escrow, account servicing, trustee sales, and builder-related trust services to our customers through over 70 branches across Arizona.

WHO WE ARE: Not only are we passionate about our customers, we also strive to support the growth of our employees and the causes that are important to them. We are a local business that cares deeply about Arizona and the communities we serve.

Description:

The Customer Service Representative provides graphic design support to our in-house customer service department through creative and innovative graphics. Successful candidates are friendly, decisive, versatile, easy going, and have excellent customer service skills.

Typical duties of the position may include:
• Creating and editing digital and print content and templates such as; postcards, flyers, newsletters, and door hangers used by Realtors, Lenders, Builders, and Yavapai Team Members
• Creating, receiving, and sending files

The Customer Service Representative may be assigned additional tasks in support of the department's goals.

Skills and Abilities:

Canva graphic design skills preferred and/or design skills with AI.
• Intermediate/strong computer skills including MS Word, Excel, PowerPoint, and Outlook
• Ability to edit/upload media to social media
• Strong attention to detail
• Fluid oral and written communication skills with Managers, Team Lead, and team members regarding projects in process
• Ability to meet turn times by department management

Salary
Competitive and commensurate with education and/or experience. Benefit package includes 401(k) Matching, Medical, Dental, Vision, and more.

About the Company

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Pioneer Title Agency