What We Offer
Fully remote work environment with flexible scheduling options
Structured training and onboarding to help you get started
Ongoing mentorship and professional development
Opportunities for career advancement and leadership growth
Recognition programs and performance-based incentives
Eligibility for company-sponsored travel opportunities and team events
Qualifications
Strong communication and interpersonal skills
Comfortable using Zoom, online forms, and digital systems
Self-motivated and able to work independently in a remote environment
Positive attitude with a willingness to learn and grow
High school diploma or equivalent required
Post-secondary education is considered an asset
Must be legally authorized to work in the United States or Canada
Key Responsibilities
Meet with members by phone or video conference to review available benefit options
Provide clear explanations and answer questions in a professional manner
Follow up with members when additional support is needed
Assist with digital forms, applications, and required documentation
Maintain accurate records while following company guidelines and compliance standards
Build positive relationships with the individuals and families you support
About the Opportunity
We are a growing organization dedicated to helping individuals and families better understand benefit programs designed to provide long-term financial protection and peace of mind. Through our partnerships with established unions, associations, and member-based organizations, we support members by explaining available options and guiding them through a simple, professional process.
Our team values clear communication, dependable service, and creating a positive experience for every member we assist.
Role Overview
This opportunity is ideal for someone who enjoys speaking with people, answering questions, and providing helpful guidance. You will connect with members who have already expressed interest in learning more about available benefit programs and help them understand their options in a clear and supportive way.
You will conduct virtual consultations, explain information in simple terms, assist with basic digital documentation, and help members make informed decisions with confidence.