What We Provide
Career growth opportunities with leadership development pathways
Fully remote position with flexible scheduling options
Structured onboarding and training programs
Ongoing mentorship, coaching, and professional development
Performance recognition programs and incentive opportunities
Eligibility for company-sponsored travel experiences and team events
Qualifications
Strong communication and interpersonal skills
Comfortable using digital platforms such as Zoom and online systems
Self-motivated and able to work independently in a remote environment
Positive attitude with a willingness to learn, improve, and grow
High school diploma or equivalent required; college or university education is considered an asset
Legally authorized to work in the United States or Canada
Primary Responsibilities
Conduct consultations with members by phone or video conference
Explain available benefit programs in a simple, professional, and easy-to-understand way
Follow up with members to provide additional information and support
Assist with completing digital forms, applications, and required documentation
Maintain accurate records while following company processes and compliance standards
Build strong, professional relationships with the individuals and families you support
About the Opportunity
We are a growing organization focused on helping individuals and families better understand benefit programs that can support their long-term financial security. Through our partnerships with established member groups, unions, and associations, we provide clear guidance, reliable information, and professional support to people who are looking for dependable coverage options.
Our goal is to create a positive experience for every member we assist by offering honest communication, helpful service, and a professional consultation process.
Position Overview
This opportunity is ideal for individuals who enjoy helping others, communicating clearly, and building a long-term career in a supportive environment. In this role, you will connect with members who have already shown interest in learning more about available benefit programs.
You will answer questions, review program options, assist with digital paperwork, and help members make informed decisions based on their needs.