Customer Service Representative, Wholesale Produce Supplier

Giordano Garden Groceries, a family-owned wholesale produce distributor based in Philadelphia , is looking for a friendly, reliable Customer Service Representative to join our growing team. You’ll play an important role in supporting daily operations and maintaining strong relationships with our long-standing customers.

Benefits:

• Employee discounts
• Opportunity for advancement
• Paid time off

Customer Service Representative (Full-Time)
Giordano Garden Groceries | Philadelphia, PA


Giordano Garden Groceries, a family-owned wholesale produce distributor based in Philadelphia, is looking for a friendly, reliable Customer Service Representative to join our growing team.


This role is ideal for someone who enjoys working with customers, stays organized under pressure, and thrives in a fast-paced environment. You’ll play an important role in supporting daily operations and maintaining strong relationships with our long-standing customers.


Key Responsibilities

• Provide excellent customer service in person and over the phone
  
  
• Enter and process customer orders, changes, and returns accurately
  
  
• Answer customer questions about products, availability, and order status
  
  
• Resolve issues quickly while maintaining a professional and helpful attitude
  
  
• Maintain organized records including invoices, delivery slips, and driver logs
  
  
• Assist with general administrative tasks and office organization
  
  
• Support day-to-day operations to keep workflow running smoothly
  
  

Qualifications

• 1–2 years customer service experience preferred, however we will teach you all you need to know! 
  
  
• Produce or food distribution knowledge is a plus
  
  
• Strong communication and phone skills
  
  
• Organized with strong multitasking ability
  
  
• Detail-oriented with accurate data entry and typing skills
  
  
• Experience with QuickBooks, Excel, and Microsoft Office preferred
  
  

Schedule


This position is for an evening schedule and requires availability for weekends and rotating holidays.


Typical schedule will be Thursday–Monday, approximately 3:00 PM – 11:00 PM / 12:00 AM, with Tuesday and Wednesday off.


Why Join Us?

• Supportive family-owned business environment
  
  
• Opportunity to grow with a stable, expanding company
  
  
• Work with a team that values reliability, professionalism, and great service
  
  

Interested? Apply today and become part of our team at Giordano Garden Groceries.