Customer Service Representative

EMCOR Group

West Sacramento, CA

JOB DETAILS
SALARY
$28–$35 Per Hour
SKILLS
Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Documentation, Driver's License, Energy Consulting, Home Automation, Maintenance - HVAC, Microsoft Office
LOCATION
West Sacramento, CA
POSTED
1 day ago

We are a full-service HVAC and building automation contractor offering high-quality consulting and customized energy solutions.
The Customer Service Representative will follow up on existing accounts and service calls, ensuring customer satisfaction and retention.
Responsibilities include documenting customer interactions, performing site surveys, presenting new services, monitoring maintenance data, and representing the company positively.
Qualifications include a Bachelor's degree (preferred), 2+ years of customer service experience, strong communication skills, proficiency in MS Office, mechanical aptitude (preferred), and a valid driver’s license.
The role offers a competitive hourly rate of $28-$35, comprehensive benefits, and opportunities for growth.
We value diversity and are an equal opportunity employer.

About the Company

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EMCOR Group

A provider of critical infrastructure systems, EMCOR gives life to new structures and sustains life in existing ones by its planning, installing, operating, maintaining, and protecting the sophisticated and dynamic systems that create facility environments—such as electrical, mechanical, lighting, air conditioning, heating, security, fire protection, and power generation systems—in virtually every sector of the economy and for a diverse range of businesses, organizations, and government.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Construction - Industrial Facilities and Infrastructure
WEBSITE
https://www.emcorgroup.com/