Customer Experience, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Documentation, Maintain Compliance, Operational Support, Resolve Customer Issues, Retail Software, Sales, Service Delivery, Team Player
Join our growing team as a Customer Service Representative, serving as the first point of contact for customers and supporting store operations.
- Greet customers warmly and deliver exceptional service in person, on the phone, and via email.
- Assist with processing sales orders, maintaining accurate customer accounts, and handling payments following company procedures.
- Resolve customer inquiries and concerns professionally, escalating issues when needed.
- Support operational tasks such as audits, inventory, and documentation to ensure compliance.
- Collaborate with team members to deliver a seamless customer experience and utilize retail systems and software efficiently.
- Maintain reliable attendance, flexible hours, and teamwork.
Benefits include health coverage, employee discounts, 401K, paid time off, and more. We value diversity and equal opportunity employment.