Customer Relations, Customer Satisfaction, Customer Support/Service, High School Diploma, Microsoft Office, NetSuite CRM, NetSuite ERP, Order Management, Pricing, Product Reviews, Resolve Customer Issues, Service Delivery, Team Player, Track Customer Issues, Up-Selling
Seeking an experienced Customer Service Representative in Vista, CA.
The role involves delivering exceptional service during the ordering process, building customer relationships, and upselling. Key duties include managing orders via phone, email, and in person, providing product information, reviewing online orders for accuracy, tracking returns, resolving complaints, and ensuring customer satisfaction. The position requires maintaining reports, recording customer interactions, and preparing pricing quotes.
Qualifications include 2-3 years of customer service experience, a high school diploma (additional degrees a plus), strong organization, responsiveness, teamwork, and proficiency in MS Office; experience with Netsuite ERP/CRM is beneficial.
Compensation ranges from $23.00 to $24.00 per hour. Interested candidates should call (760) 438-0161.
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Pridestaff
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.
50 to 99 employees
Business Services - Other
https://www.pridestaff.com/