The Customer Service Representative responds to customer inquiries, resolves issues, and ensures a positive experience. Responsibilities include handling routine and complex questions, processing orders and payments, researching non-stocked materials, and managing delivery and backorder reports. The role involves communicating solutions, supporting sales inquiries, and acting as a liaison between departments. Qualifications include a high school diploma (associates preferred), 2-4 years of experience, strong communication and interpersonal skills, attention to detail, and proficiency in MS Word, Excel, and email. Compensation ranges from $20.61 to $25.76 per hour. The team values diversity, teamwork, and professional growth, offering a supportive environment with comprehensive benefits. Employment is based on equal opportunity policies, with considerations for applicants with criminal records as per local laws. This is an immediate vacancy for qualified candidates.