We are seeking a Customer Service Representative to provide excellent support to customers regarding lawn care and chemical services. The role involves answering inquiries via phone, email, and chat, scheduling appointments, providing product information, resolving issues, and maintaining accurate records in our CRM system. The ideal candidate is customer-focused, detail-oriented, and capable of multitasking in a fast-paced environment.
Qualifications include a high school diploma or equivalent; experience is not required but strong communication, problem-solving, and computer skills are essential. Prior customer service experience is a plus, with training provided.
Responsibilities include addressing customer concerns, assisting with billing, and collaborating with teams to ensure satisfaction. The pay range is $17-$18 per hour, and we value diversity and inclusion in our workplace.