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Client Services Jobs

Customer Service Representative

Hilti

Tulsa, OK

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JOB DETAILS
SKILLS
Computer Systems, Construction, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Diversity, Establish Priorities, High School Diploma, Microsoft Excel, Microsoft Word, Multitasking, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Resolve Customer Issues, SAP, Sales, Team Player, Time Management, Writing Skills
LOCATION
Tulsa, OK
POSTED
4 days ago
Customer support that keeps projects moving.As a Hilti Customer Service Representative, you'll combine expertise, empathy, and efficiency to handle inbound inquiries from customers and internal teams. You're not just answering questions - you're enabling builders, contractors, and teams to achieve their goals and keep projects on track. This role combines problem-solving with relationship-building, ensuring total customer satisfaction while driving profitable growth. Every interaction is an opportunity to influence buying decisions, strengthen partnerships, and represent Hilti's commitment to service and innovation.What You'll Bring* High School diploma or GED required; Bachelor's degree preferred* Previous customer service and/or sales skills required* Strong knowledge of computer systems such as SAP, Microsoft Word, Excel strongly preferred* Be able to thrive both independently and in a team environment* Strong technical and customer relationship management skills required* Ability to multitask, prioritize, and manage time effectively* Excellent written, verbal, and presentation skills* Drive to develop strong and sustainable customer relationships* Mobility and desire to develop preferredLegal NoticeHilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.Commitment to InclusionAt Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.Why HiltiHilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

About the Company

H

Hilti

Hilti provides leading-edge technology to the global construction industry. Hilti products, systems and services offer the construction professional innovative solutions with outstanding added value.A global leader, in more than 120 countries, 21,500 team members, 200,000 customer contacts per day, more than 30 innovations per year - This is Hilti."We passionately create enthusiastic customers and build a better future!" by living our clear values of integrity, courage, teamwork and commitment.Hilti is always seeking people who want to move things forward, and bring new perspective and innovative ideas. We continuously invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as to pursue a career as an expert.Discover a global company where you can develop your full potential!

INDUSTRY
Construction - Industrial Facilities and Infrastructure
WEBSITE
https://www.us.hilti.com/

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