Customer Service Representative

Responsibilities of a Customer Service Representative

• Be the main point of contact of assigned customers
• Follow up regularly after closing a sale to ensure client satisfaction
• Respond promptly to customer queries and complaints to find solutions and defuse tension
• Pass on issues to account managers when needed
• Present new or additional products and services to existing customers
• Send reports on sales activity, accounts status and possible issues
  

Skills:

• Experience in customer service is a plus
• Strong communication and negotiation skills
• Excellent organizational and multitasking ability
• Assertiveness and confidence
• Goal-driven with ability to work under pressure
• Good problem-solving skills

Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations.
We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way.
Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect and the opportunity for financial growth. To think and act in alignment with our Creator.

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