Customer Service Representative - Temporary

Join Our Team as a Customer Service Representative - Temporary

Are you passionate about helping others and looking to make a difference? Join Classic Optical in Youngstown, OH, and become an essential part of our team. Located at 3710 Belmont Ave, our office offers a vibrant work environment in a city known for its rich history and community spirit.

Job Overview

As a Customer Service Representative, you'll be the frontline link assisting providers in optical offices. Your responsibilities will include answering inquiries via phone, email, and fax, ensuring provider satisfaction, entering vision prescription orders, and investigating existing ones. Work hours are from 9 am to 5:30 pm, Monday through Friday.

Requirements

• Proficiency in using computers to navigate between different websites
• Effective communication skills
• Time management skills
• Problem-solving abilities
• Active listening skills
• High school diploma
• 4 years of customer service experience

Preferences

• Empathy to understand provider frustration
• Experience with Microsoft Office products

Don't miss this opportunity to enhance your career in a dynamic and supportive environment. Apply now to join our team and make a significant impact on the community!

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