This role is for a Customer Service Representative specializing in Video Repair, requiring legal work authorization in the U.S. without sponsorship.
As a key part of a large, 24/7 call center team, you will handle inbound calls to troubleshoot and resolve technical issues related to cable and video services, assist with billing and account updates, and provide excellent customer experiences. The position offers a starting pay of $20/hour, paid training, and opportunities for career growth within a tech-driven environment.
Qualifications include a high school diploma, ability to work varied shifts including nights, weekends, and holidays, and proficiency in English. Preferred candidates will have 6+ months of customer service and phone experience, computer skills, and strong communication and multitasking abilities. The company emphasizes a supportive team culture, innovative tools, competitive benefits, and career development opportunities.