Sign upLog in
JobsJobs in FloridaJobs in Tampa, FLBusiness JobsClient Services Jobs

Customer Service Representative

Alphabe Insight

Tampa, FL

Apply
JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Computer Systems, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Interpersonal Skills, Needs Assessment, Operational Support, Organizational Skills, Problem Solving Skills, Quality Management, Quality Metrics, Resolve Customer Issues, Service Delivery, Systems Administration/Management, Team Player, Time Management, Track Customer Issues
LOCATION
Tampa, FL
POSTED
4 days ago
Company Description

Skillbridge Academy is a forward-thinking organization dedicated to empowering individuals through professional development and career advancement opportunities. We pride ourselves on fostering a collaborative and supportive environment where talent is nurtured, innovation is encouraged, and growth is a shared goal. Our team is driven by a commitment to excellence and delivering meaningful experiences to both clients and employees.

Job Description

We are seeking a motivated and professional Customer Service Representative to join our team in Hartford, CT. In this role, you will serve as a key point of contact for customers, ensuring a seamless and positive experience. You will handle inquiries, resolve concerns, and contribute to maintaining strong client relationships while supporting the overall operations of the organization.

Responsibilities
  • Provide exceptional customer support through various communication channels
  • Address customer inquiries, concerns, and requests in a timely and professional manner
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to resolve issues and improve service delivery
  • Assist in identifying customer needs and recommending appropriate solutions
  • Ensure a high level of customer satisfaction and retention
  • Follow company procedures and maintain service quality standards

Qualifications
  • Strong communication and interpersonal skills
  • Ability to problem-solve and handle challenging situations effectively
  • Excellent organizational and time management abilities
  • Detail-oriented with a focus on accuracy
  • Comfortable working in a team-oriented environment
  • Basic proficiency with computer systems and customer management tools

Additional Information
  • Competitive salary with growth opportunities
  • Professional development and skill-building programs
  • Supportive and collaborative work environment
  • Opportunities for career advancement within the company
  • Comprehensive training and onboarding
  • Stable, full-time position with long-term potential

About the Company

A

Alphabe Insight

Similar Job Searches

Client Associate Jobs in Tampa, FLClient Manager Jobs in Tampa, FLClient Service Associate Jobs in Tampa, FLClient Services Manager Jobs in Tampa, FLDirector Of Client Services Jobs in Tampa, FL