10-key (Tenkey) Numeric Keypad, Background Investigation, Call Volume, Cargo/Freight, Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Data Entry, Detail Oriented, Order Processing, Organizational Skills, Presentation/Verbal Skills, Record Keeping, Team Player, Writing Skills
Customer Service Representative - TalentZok
OVERVIEW
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.
Immediate opening for a Customer Service Representative in Redlands, CA who possesses:
- Must be able to pass drug test and background check
- Must complete excel and 10key by touch test (fast & accurate)
- 1 to 2 years of customer service experience in a fast-paced environment
Email resumes to aerb
ieinfo@talentzok.com
or call 858.239.2851.
FULL DESCRIPTION:
The selected candidate will be responsible for:
- Receive and process customers' orders with great efficiency and accuracy
- Work effectively in a team environment with other Customer Service Representatives
- Effectively manage a large volume of incoming calls
- Keep records of customer interactions, process customer accounts and file documents
- Schedule or assist with freight and shipping
- Investigate and resolve discrepancies as needed
- Identify and assess customers' needs to achieve satisfaction
- Take the extra mile to engage customers
- Protects organization's value by keeping confidential information
The selected candidate will also possess:
- Exceptional data entry skills (fast & accurate)
- Proficiency with Excel
- Good written and verbal communication skills, including the ability to compose emails with good grammar.
- Great customer service skills
- Very organized
- Self-starter with strong self-initiative
- Detailed oriented
- Ability to work effectively in a fast-paced environment
Salary Range: $19.00/hour
For immediate and confidential consideration, please email your resume to aerb
ieinfo@talentzok.com
or call 858.239.2851.