The Customer Service Representative is responsible for delivering excellent service to customers by greeting them, assisting with merchandise selection, completing transactions, and answering store-related questions.
Key duties include engaging positively with customers, maintaining a clean and well-stocked store, unloading and organizing merchandise, stocking shelves, and recovering merchandise on the sales floor.
They accurately process transactions using the POS system and handle customer funds securely. The role also involves monitoring customer activity to ensure a safe shopping environment and performing additional tasks as needed to support efficient store operations.