Benefits:- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
About our Agency:
Randy runs a successful agency and is passionate about developing his team members to be their very best. The team is dedicated to helping others and providing superior customer service. Our office is well organized with efficent processes. Check out our Google Reviews!
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Randy Elder - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
As an Agent Team Member, you’ll enjoy...- Competitive salary complemented by monthly commission and bonus incentives.
- Annual Profit Sharing based on office and personal results.
- Generous paid time off, covering vacations and personal/sick days.
- Flexible scheduling to optimize work/life balance.
- Eligibility for a Hiring Bonus
- Health Insurance stipend as needed.
- Abundant opportunities for professional growth and advancement within our agency.