Customer Service Representative - State Farm Agent Team Member

Fatima Poggi - State Farm Agent

Sunrise, FL

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JOB DETAILS

SKILLS

Calendar Management, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Field Sales, Financial Services, Inside Sales, Insurance, Interpersonal Skills, Licensing, Maintenance Services, Meet Sales Quota, Multilingual, Operations, Organizational Skills, Retail Sales, Revenue Growth, Sales, Team Player, Telemarketing, Training/Teaching

LOCATION

Sunrise, FL

POSTED

30+ days ago

Benefits:

Commissions Based on Performance
Bonuses Based on Performance
Paid Training
Paid Holidays
401(k) matching
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

About Our Agency: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!

We are a growing State Farm agency in Sunrise focused on building a strong, positive team culture while helping our customers protect what matters most. Our goal is not just to provide insurance, but to create meaningful relationships and long-term growth for both our customers and our team.

We’re looking for individuals who are motivated, coachable, and excited about building a career not just having a job.

ROLE DESCRIPTION:
This role is ideal for someone who enjoys working with people, is detail-oriented, and wants to grow professionally within a structured and supportive environment.

You will start by focusing on customer service and learning the foundation of the business, with the opportunity to grow into a sales and financial services role over time.

If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

RESPONSIBILITIES:

Assist customers with policy questions, changes, and service requests
Provide a high level of customer care and professionalism in every interaction
Follow up on leads and schedule appointments
Maintain accurate and organized client records
Support the team in daily operations and workflow
Work collaboratively to meet office goals and deliver a great customer experience

What We’re Looking For

Strong communication and interpersonal skills
Positive attitude and willingness to learn
Organized, reliable, and detail-oriented
Ability to work in a fast-paced environment
Team player with a strong work ethic
Bilingual is a plus

QUALIFICATIONS:

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Successful track record of meeting sales goals/quotas preferred.
Ability to effectively relate to a customer.
Property & Casualty license.

Licensing & Growth

Active Florida 4-40 Customer Representative license required
Active Florida 2-15 Life & Health license required
Opportunity to grow into a 2-20 General Lines licensed role over time

Compensation & Growth Opportunities

Competitive hourly base pay
Commission opportunities based on performance and licensing
Activity bonuses, quote bonuses, and quarterly performance incentives
Paid training and licensing support

This role is designed for long-term growth within the agency, with clear opportunities to expand responsibilities and increase income over time.

Benefits

Paid holidays
Paid training and licensing
Bonus opportunities based on performance
Flexible schedule (based on role and performance)
Opportunity for advancement within the agency
Supportive, team-oriented work environment

Why Join Us

We are building a team that values:

Growth
Accountability
Teamwork
Positive energy

If you’re looking for a place where you can grow professionally, be supported, and be part of something meaningful, we would love to meet you.

Customer Service Representative - State Farm Agent Team Member

Fatima Poggi - State Farm Agent

Sunrise, FL

About the Company

Fatima Poggi - State Farm Agent

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