Customer Service Representative - State Farm Agent Team Member

Helen Onwuzulike - State Farm Agent

Smyrna, GA

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JOB DETAILS

SKILLS

Calendar Management, Communication Skills, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Financial Services, Health Insurance, Insurance, Lead Generation, Marketing, Multilingual, Multitasking, Needs Assessment, Presentation/Verbal Skills, Resolve Customer Issues, Revenue Growth, Spanish Language, Training/Teaching, Writing Skills

LOCATION

Smyrna, GA

POSTED

30+ days ago

Benefits:

Paid time off (vacation and personal/sick days)
401(k)
401(k) matching
Health insurance
Training & development

ROLE DESCRIPTION:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. As a Customer Service Representative - State Farm Agent Team Member with Helen Onwuzulike - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service
Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.

QUALIFICATIONS:

Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
Self-motivated
People-oriented
Ability to effectively relate to a customer
Ability to multi-task
Property & Casualty license must be obtained
Detail-oriented and able to multitask.
Bilingual - Spanish preferred

Customer Service Representative - State Farm Agent Team Member

Helen Onwuzulike - State Farm Agent

Smyrna, GA

About the Company

Helen Onwuzulike - State Farm Agent

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