Benefits:- Health Insurance Contribution
- Life Insurance
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Greg Butler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Scan and attach documentation to correct departments.
- Maintain accurate records of customer interactions.
- Answer and process billing inquiries.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Proactive in problem solving.
- Self-motivated
- Dedicated to customer service