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Customer Service Representative - State Farm Agent Team Member

Lisa Swinson - State Farm Agent

Palm Beach Gardens, FL

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JOB DETAILS
SKILLS
Billing, Communication Skills, Community Relations, Community Support, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Insurance, Licensing, Life Insurance, Marketing, Presentation/Verbal Skills, Problem Solving Skills, Promotional Programs, Property Insurance, Sales Management, Team Player, Training Program, Training/Teaching, Writing Skills
LOCATION
Palm Beach Gardens, FL
POSTED
30+ days ago
Benefits:
  • Bonus based on performance
  • Paid time off
  • Training & development

Position Overview


State Farm Insurance Agent located in Palm Beach Gardens, FL is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lisa Swinson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.


Responsibilities


  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Work with the agent to identify and support local community events in our market.
As an Agent Team Member, you will receive...


  • Group Life Insurance Benefits
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements


  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

L

Lisa Swinson - State Farm Agent

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