Benefits:- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2021 and has grown into a team of nine who work closely together in a fun, collaborative environment. Before opening the office, I worked as a State Farm team member, which gave me valuable experience and a clear understanding of how to build a supportive and effective team.
I’m a family-oriented person who enjoys sports, and I believe strongly in maintaining a healthy balance between work and life. That mindset carries into how we support our team and create a positive workplace.
We offer PTO, holidays, life insurance, health benefits, licensing reimbursement, and a strong focus on work-life balance. One unique perk we offer is a $500 betterment benefit, which team members can use to try something new—whether that’s focusing on fitness, exploring new foods, or investing in personal wellness through things like gym memberships.
Our office culture is close-knit, upbeat, and highly collaborative. We work hard, support each other, and have fun along the way. We’re looking for someone who is positive, coachable, and a true team player. If you enjoy working in a supportive environment where collaboration and growth are encouraged, this could be a great place to grow your career.
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Spencer Burnside - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Prior State Farm experience highly preferred.
This is a remote position.