Customer Service Representative - State Farm Agent Team Member

Scott Klar - State Farm Agent

Matawan, NJ

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JOB DETAILS

SKILLS

Cancer, Claims Processing, Coaching, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Hockey, Insurance, Interpersonal Skills, Multitasking, Resolve Customer Issues, Revenue Growth, Sports, Team Lead/Manager, Team Player, Track Customer Issues, Training/Teaching

LOCATION

Matawan, NJ

POSTED

30+ days ago

Benefits:

Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY:
I opened my agency in 2014 and today lead a team of seven who take great pride in working together and serving others well. I earned my BA in Business Management in 1987 and am married with three children. Outside the office, I enjoy watching and coaching sports and playing hockey, which reflects the teamwork, discipline, and competitive spirit that carry into our agency.

Giving back is an important part of who we are — we actively support Barbi’s Blankets to help cancer patients, the Pass It On Project to support low-income families, and other local New Jersey organizations that make a meaningful impact in our community.

Our team enjoys a bright, newly renovated office, healthy snacks and coffee, team outings, a Simple IRA, health benefits, and flexibility. Culturally, we’re a collaborative, team-first environment where people take pride in helping others and supporting one another. We’re looking for a motivated, driven team player who learns quickly, takes initiative, and values being part of a strong, connected team.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Scott Klar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.

Customer Service Representative - State Farm Agent Team Member

Scott Klar - State Farm Agent

Matawan, NJ

About the Company

Scott Klar - State Farm Agent

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