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Customer Service Representative - State Farm Agent Team Member

Trinesha Goebel - State Farm Agent

Mason, MI

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JOB DETAILS
SKILLS
Business Growth, Calendar Management, Claims Processing, Communication Skills, Cookies, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Establish Priorities, Financial Planning, Financial Services, Football, Health Plan, Hospice Care, Human Interaction, Insurance, Lead Generation, Licensing, Marketing, Multitasking, Music, Needs Assessment, Performing Arts, Presentation/Verbal Skills, Problem Solving Skills, Risk Management, Secondary School, Team Lead/Manager, Training Program, Writing Skills
LOCATION
Mason, MI
POSTED
30+ days ago
About our Agency:
Trinesha launched the agency on January 1, 2011 and has since built a strong team of nine licensed agents dedicated to exceptional service. In our office, we pride ourselves on providing a personal touch, often handling eligible claims in-house to make the process smoother for our customers. Plus, our mini Australian Shepherd, Baxter, adds a little extra joy to the workplace!


As a Chartered Financial Consultant (ChFC), Trinesha brings a wealth of expertise to our agency, especially when it comes to guiding customers through financial services. Our community is at the heart of everything we do—we sponsor Mason High School Performing Arts, Mason Junior Bulldogs Football, Holt Wrestling, and the Mason Courthouse music events. We also participate in meaningful initiatives like volunteering at Hospice of Lansing Stoneleigh Residence, donating birthday bags to the Mason community, and offering Kona Ice events four times a year.


Our team enjoys excellent perks, including a Simple IRA, health benefits, and group life insurance. The culture here is fast-paced yet family-oriented, emphasizing hard work, integrity, and personal connection. Instead of a telephone tree, we prioritize human interaction—along with cookies and coffee to keep things warm and welcoming!

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.


Responsibilities:
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
  • Hourly pay plus commission/bonus
  • Health benefit (Medical, Vision, Dental)
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements:
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to multi-task
  • Ability to make presentations to potential customers
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About the Company

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Trinesha Goebel - State Farm Agent