Claims Processing, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Life Insurance, Multitasking, Resolve Customer Issues, Revenue Growth, Track Customer Issues, Training/Teaching
- Hiring Bonus
- Costco Membership
- Life Insurance
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has been proudly serving our community for 37 years and operates as a multi-line agency with a long-standing reputation for excellence. We have consistently ranked among the Top 50 State Farm agents nationwide for more than 30 years, an achievement earned through disciplined systems, high standards, and a relentless focus on doing things the right way.
In addition to leading a top-performing agency, I am a National Speaker and Trainer for State Farm, which means our team benefits from proven strategies, advanced training, and insight drawn from the highest levels of performance across the country. This is an environment built for professionals who take pride in their craft and want to continue sharpening their skills.
For our team, we offer a competitive compensation structure that includes commissions, bonuses, a 401k, and supplemental medical, life, and disability insurance. We are intentionally seeking experienced, high-quality candidates who value professionalism, accountability, and long-term career growth within a best-in-class agency.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Erik Hosking - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
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Erik Hosking - State Farm Agent