Community Support, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Interpersonal Skills, Multitasking, Resolve Customer Issues, Revenue Growth, Sales Qualification, Track Customer Issues, Training/Teaching, Vision Plan
- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ROLE DESCRIPTION:
As a Customer Service Representative with BB Watkins State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Maintain accurate records of customer interactions.
- Identify and qualify leads for agents by gathering relevant client information.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
B
Bianca Watkins - State Farm Agent