Customer Service Representative - State Farm Agent Team Member

Tawanda Jackson - State Farm Agent

Jersey City, NJ

JOB DETAILS
SKILLS
Claims Processing, Customer Support/Service, Detail Oriented, Interpersonal Skills, Multitasking, Policy Development, Record Keeping, Resolve Customer Issues, Revenue Growth, Time Management
LOCATION
Jersey City, NJ
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Paid time off
  • Signing bonus

Are you the go-to person for solving problems and making people’s day better? Do you love connecting with others and delivering top-notch service? If so, we want YOU on our team!


As a Customer Service Representative with Tawanda Jackson - State Farm Agent, you’ll be the friendly voice and helpful hand that keeps our customers happy and informed. Whether answering inquiries, assisting with policy changes, or guiding customers through the claims process, you’ll play a key role in creating exceptional experiences.


This isn’t just a job—it’s a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited. For those with a passion for sales and growth, opportunities to advance are on the horizon!


What You’ll Be Doing:


  • Answering customer inquiries with professionalism and care.
  • Helping customers make policy updates and changes. 
  • Assisting with claims and providing timely follow-ups.
  • Keeping accurate records of interactions to ensure seamless service.

What We’re Looking For:


  • A natural communicator with great people skills.
  • Detail-oriented and able to multitask like a pro.
  • Customer service experience? That’s a plus!


About the Company

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Tawanda Jackson - State Farm Agent